Terms of Service & User Agreement

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Terms of Service & User Agreement

Business Excellence LLC

Effective Date: 1 June 2025 

Last Updated: 15 August 2025


1. Acceptance of Terms

This agreement ("Terms of Service") governs your use of the consulting, technology, training, and development services offered by Business Excellence LLC. (“Business Excellence,” “we,” or “us”) via our website at http://be.net.sa (the “Website”). By accessing or using any of our services (collectively, the “Services”), you agree to be legally bound by these Terms, which also incorporate our Privacy Policy.

We may update these Terms from time to time. When we do, we will notify you through the Website or by appropriate means. Continued use of our Services after such changes means you accept the updated Terms.

For the purposes of this agreement, “Affiliates” includes our partners, officers, directors, employees, agents, vendors, licensors, and any parties involved in delivering our Website or Services.

IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE OUR WEBSITE OR SERVICES.

2. Services Offered

Business Excellence Co. Ltd. provides professional and digital services across four key verticals:

- Strategic Organizational Development Product and Services 

- Real Estate and Construction Technology
- IT and AI Technologies

- Industrial Development and Manufacturing Solutions

These Services may be accessed via our Website or through direct engagement.

a. No Guarantee of Results

While we are committed to excellence, we do not guarantee specific outcomes from the use of our Service.

b. Service Availability

Our Services may experience brief interruptions due to maintenance, updates, or external dependencies. All Services are provided “AS IS.”

c. Right to Modify

We may update or change features and offerings at any time to improve performance or align with Vision 2030 objectives.

d. No Dependency on Future Features

Service decisions should not be based on anticipated future releases, features, or third-party integrations.

3. Billing & Payments

a. Service Fees

Fees depend on the package or services selected. Services may be subscription-based or one-time fees. You agree to provide accurate billing info.

b. Overdue Payments

Unpaid invoices may result in suspension or cancellation of access. We may seek recovery through collection or legal means.

c. Subscription Policy & Refunds

All payments are non-refundable unless otherwise stated or required by law. Refunds may be issued in cases of material disruption or significant policy changes.

4. Site Conduct, User Content & External Links

a. User-Generated Content

You are responsible for content you share on our platform. Prohibited content includes anything illegal, discriminatory, harmful, infringing, or deceptive.

b. Platform Customization

Branding features are available but must comply with intellectual property laws.

c. Content Disclaimer

User content does not represent the views of Business Excellence LLC.

d. External Websites

We may link to third-party content but are not responsible for their practices or accuracy.

e. Advertising and Promotions

Deals with advertisers are strictly between you and them.

f. Electronic Communications

By using our Services, you consent to receive email communications from us regarding system updates, notices, and legal disclosures.


5. Intellectual Property

All content, trademarks, and software on the Website belong to Business Excellence LLC or its licensors. Unauthorized use is strictly prohibited.


6. Content You Create

a. Your Intellectual Property Rights

You retain ownership of your data and customization, while granting us a license to use your data for providing the Services.

b. Respect for IP

We respond to DMCA takedown requests and respect all applicable intellectual property laws.

c. DMCA Notice

To report copyright infringement, email [email protected] with the required DMCA information.

d. Submission of Ideas

By submitting ideas, you grant us a royalty-free, non-exclusive license to use them unless a separate contract is signed.

7. Data Stored on Our Servers

We may remove inactive or unpaid accounts after 12 months. Refer to our Privacy Policy for more on data handling.


8. Privacy & Security

a. Login Required

Access to certain Services requires account registration. You agree to keep your account details accurate and secure.

b. Passwords & Security

You are responsible for your account access and all activity under it.

c. Disclosure to Affiliates

We may share your information with trusted affiliates under the scope of our Privacy Policy.

d. Non-Transferability

Your account is personal and non-transferable. Assignments without written approval are void.

9. Disclaimer

Services are provided “AS IS” without warranties. We do not guarantee uninterrupted service or specific results. Use of Services is at your own risk.


10. Limitation of Liability & Indemnification

Our total liability is limited to the amount you paid us in the 3 months prior to a claim. You agree to indemnify us for any claims arising from misuse or violations of these Terms.


11. Termination of Use

We reserve the right to terminate your access for any breach of these Terms. Upon termination, rights to use the Services cease immediately.

You may terminate your access by providing 30 days’ written notice.


12. Miscellaneous Provisions

a. Privacy

Your data is protected in accordance with our Privacy Policy. You are responsible for ensuring your clients’ privacy policies meet this standard.

b. International Use

Use outside Saudi Arabia is at your own risk. You are responsible for compliance with local laws.

c. Governing Law

These Terms are governed by the laws of Saudi Arabia, and any disputes shall be resolved under the jurisdiction of Saudi Arabian commercial courts, unless otherwise required by law.

d. Notices

Email notices to: [email protected]

e. Force Majeure

We are not liable for delays beyond our control, including natural disasters, wars, or governmental restrictions.

f. Severability

If any section of these Terms is invalid, the rest remain in effect.

g. No Waiver

Failure to enforce any right does not waive our ability to enforce it later.

h. Entire Agreement

These Terms represent the complete agreement between you and Business Excellence LLC


13. VAT and Tax Compliance

All prices exclude VAT unless stated. Business Excellence LLC complies with Saudi VAT regulations. Clients in Saudi Arabia must provide valid VAT numbers, where applicable.


14. GDPR Compliance

While based in Saudi Arabia, Business Excellence Co. Ltd. complies with GDPR when handling EU citizens’ data. Data subjects may contact [email protected] to exercise their rights.

15. Saudi Consumer Protection

If you are a consumer residing in Saudi Arabia, you may be entitled to certain statutory rights under the Saudi Consumer Protection Law, including the right to clear contract terms and the ability to withdraw from certain purchases in accordance with the law


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